By clicking on any Frequently-Asked-Question, you can find answers to questions most commonly asked.

If you are not able to locate an answer to your particular questions, contact us for further assistance.

What is Renderotica?
We are an online community servicing 3D graphic designers and artists, both professionals and hobbyists alike.
What if I need help?

If you have a problem ordering or a problem with something you have ordered, please contact us.  We will respond to you  within 48 hours but usually much sooner.

Please remember that we are happy to help you if you are experiencing a problem with one of our products, but the store staff is not here to offer application support or to teach you how to use the programs. For software related issues, please consult your user's manual, ask in our forums or go directly to the manufacturer.
How do I redeem points in the catalog?
During checkout you will have the option to review your cart contents on each marketplace you are purchasing products from. 
How do I use a coupon code?
During checkout you will have the option to review your cart contents on each marketplace you are purchasing products from.  When prompted, enter the coupon code (step 1) and click Apply (step 2).  If the code is valid and applicable to your cart contents you should see the discount apply. NOTE: Be sure to re-enter the coupon if you are purchasing from multiple marketplaces during the same checkout.
How can I sell my products here?
If you have 3D products or comics that you'd like to sell through our one of our affiliated marketplaces (CGbytes and Renderotique), then please submit an application HERE, or email us at Support for further details.