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arrow1  
#1 Posted : Tuesday, July 21, 2026 4:55:35 PM(UTC)
arrow1

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I went to checkout a freebie and it said to purchase on an affiliated store.I clicked on that and it took me to CG Bytes. I tried to login in but it did not recognize me! What is goling on? Cheers

Edited by user Tuesday, July 21, 2026 4:59:58 PM(UTC)  | Reason: Not specified

Teronsuke  
#2 Posted : Tuesday, July 21, 2026 5:02:08 PM(UTC)
Teronsuke

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Originally Posted by: arrow1 Go to Quoted Post


I went to checkout a freebie and it said to purchase on an affiliated store.I clicked on that and it took me to CG Bytes. I tried to login in but it did not recognize me! What is goling on? Cheers



ALL three of our sites use the same login and passwords (CGbytes, Renderotica & Renderotique) make sure you're using the right login/pass when you try to login to CGbytes again,  I know I've messed up and overwritten my saved info between the sites more then a few times over the years 


arrow1  
#3 Posted : Wednesday, July 22, 2026 5:24:00 PM(UTC)
arrow1

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Hi Again, I have tried again using my Renderotica password to log into CGBYTES store for a freebie and I keep going around in circles. It tells success! after logging in but it does not log me in! Cheers
Teronsuke  
#4 Posted : Wednesday, July 22, 2026 8:46:39 PM(UTC)
Teronsuke

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Originally Posted by: arrow1 Go to Quoted Post
Hi Again, I have tried again using my Renderotica password to log into CGBYTES store for a freebie and I keep going around in circles. It tells success! after logging in but it does not log me in! Cheers


I'll send this off to the tech team,  as long as your email on file is correct, you might try just resetting your password, but I'll see what they might be able to find.


Only other thing I can think of is that we rolled out a new "Ratings System" on CGbytes last week, and when you first log in you'll need to set your "view rating" so if you only want to see SFW content you'd select GENERAL, if you want PG type content "Moderate" and if you want to see everything there you select "Mature" it could be because you've not logged in there it might be looping somehow.


One thing I would say to try is if you can get to the store page of CGbytes, to the left you should see ""Content Rating" big purple button right under the "3D Contet" on the left side store navigation panel,  click that and select your desired rating and maybe that stops the looping you're getting.


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