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store credit can't be applied
Rank: Newbie
Joined: 10/17/2021(UTC) Posts: 2
Was thanked: 1 time(s) in 1 post(s)
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When I apply store credit during checkout it gives me an error in red:
Credit to use must be in a currency format.
I have enough store credit then I need to pay for the order.
Does anyone know if I am doing something wrong and how to fix it?
PS
If I click through to proceed after this error I get a form for creditcard info.
Don't want to use that I want to use my store credit!
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Rank: Administration
Joined: 12/23/2019(UTC) Posts: 204
Thanks: 54 times Was thanked: 240 time(s) in 112 post(s)
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Originally Posted by: crumera
When I apply store credit during checkout it gives me an error in red:
Credit to use must be in a currency format.
I have enough store credit then I need to pay for the order.
Does anyone know if I am doing something wrong and how to fix it?
PS
If I click through to proceed after this error I get a form for creditcard info.
Don't want to use that I want to use my store credit!
Please check your email. An email has been sent regarding this problem you were having. Generally, you have to make sure to just enter the dollar amount you want to use to pay the order with. For instance, if the order has a total of $10, then you would just enter 10 and then click apply credit. It should now show as an item line in the order with a negative $10 value and the balance should now show $0. Then you click Check Out in the bottom right. That should bring up the Order Preview page. You just need to click the Place Order button and it should then bring you to the No payment required payment screen, you just click the No Payment required image, not the Pay Now button. That should complete the order.
Edited by user Wednesday, January 10, 2024 2:56:21 PM(UTC)
| Reason: Not specified RangerRabbit Renderotica Management
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Rank: Newbie
Joined: 10/17/2021(UTC) Posts: 2
Was thanked: 1 time(s) in 1 post(s)
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Thank you! seems to work :)
On my laptop (low contrast) the input box was very bad to see.
On my other monitor+computer (render) it was clearly visible. :D
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1 user thanked crumera for this useful post.
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store credit can't be applied
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