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trebor888  
#1 Posted : Wednesday, December 13, 2023 3:12:01 PM(UTC)
trebor888

Rank: Newbie

Joined: 11/21/2021(UTC)
Posts: 2

You havent replied to my email requesting a refund.


This product doesnt do what its suppose to do.


Why, when I apply the pubic hair, I then get the pop up box unsupported 


 


Yes I am using Female G8 character


And yes Ive tried unparenting


RangerRabbit  
#2 Posted : Wednesday, December 13, 2023 4:08:57 PM(UTC)
RangerRabbit

Rank: Administration

Joined: 12/23/2019(UTC)
Posts: 207

Thanks: 54 times
Was thanked: 244 time(s) in 115 post(s)

Originally Posted by: trebor888 Go to Quoted Post


You havent replied to my email requesting a refund.


This product doesnt do what its suppose to do.


Why, when I apply the pubic hair, I then get the pop up box unsupported 


 


Yes I am using Female G8 character


And yes Ive tried unparenting



You sent three emails to support and they responded. Here is a link to the Refund Policy. If you haven't seen Support's email, you should check your Spam folder.

Also, you may want to make sure that you are using the Required Product, that you already own, to use this one with. 

Edited by user Wednesday, December 13, 2023 4:12:42 PM(UTC)  | Reason: Not specified

RangerRabbit
Renderotica Management
kaluma  
#3 Posted : Thursday, December 14, 2023 5:33:49 AM(UTC)
kaluma

Rank: Advanced Member

Joined: 12/10/2018(UTC)
Posts: 43

Thanks: 2 times
Was thanked: 4 time(s) in 4 post(s)

Hi trebor888,

I never received a mail or a pm from you and I also can't see a post from you in this support forum. You can find my support mail adress in the readme file of the product.


I'm happy to help you with the product if you give me some more information:


  • Are you using the latest version of the product? (kaluma_femgens1-SBHPubHair1-g8f-g81f_v02)
  • Is your character G8 or G8.1?
  • Do you use it with my Female Genitals for G8 or without?
  • Do you have other assets applied on your character?

Refund requests are managed by the shop and not by me as a vendor.

Thank you, have a nice day!
kaluma

Edited by user Thursday, December 14, 2023 5:42:22 AM(UTC)  | Reason: Not specified

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