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ExGemini  
#1 Posted : Monday, January 16, 2023 11:53:46 AM(UTC)
ExGemini

Rank: Newbie

Joined: 5/11/2015(UTC)
Posts: 5

I'm having a little issue with this product.


It loads fine but for a piece of the furniture, the tables legs.


I'm going to attach two pictures and the error repot from inside daz studio




2023-01-16 17:36:29.372 [INFO] :: Creating node geometry...
2023-01-16 17:36:29.376 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(12995): UV Set: "/data/Layla/Layla%27s%20VIP%20Lounge/Small%20Round%20Table/UV%20Sets/Layla/Base/default.dsf#default" has wrong vertex/facet count
2023-01-16 17:36:29.376 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(2319): UVs for geometry not found.
2023-01-16 17:36:29.377 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(12995): UV Set: "/data/Layla/Layla%27s%20VIP%20Lounge/Small%20Table/UV%20Sets/Layla/Base/default.dsf#default" has wrong vertex/facet count
2023-01-16 17:36:29.377 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(2319): UVs for geometry not found.
2023-01-16 17:36:29.377 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(12995): UV Set: "/data/Layla/Layla%27s%20VIP%20Lounge/Big%20Table/UV%20Sets/Layla/Base/default.dsf#default" has wrong vertex/facet count
2023-01-16 17:36:29.378 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(2319): UVs for geometry not found.
2023-01-16 17:36:29.426 [INFO] :: Creating UV sets...
2023-01-16 17:36:29.426 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1617): UV Set not created: default-1!
2023-01-16 17:36:29.426 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1617): UV Set not created: default-1!
2023-01-16 17:36:29.426 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1617): UV Set not created: default-1!
2023-01-16 17:36:29.426 [INFO] :: Creating materials...
2023-01-16 17:36:29.433 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\granite_black.png", no selector, pixel type "Rgb", 1024x1024x1 pixels, 1 miplevel.
2023-01-16 17:36:29.433 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::granite_black" from "C:\Daz\shaders\iray\nvidia\granite_black.mdl".
2023-01-16 17:36:29.455 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\concrete_fine_polished.png", no selector, pixel type "Rgb", 1024x1024x1 pixels, 1 miplevel.
2023-01-16 17:36:29.455 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\concrete_fine_polished_bump.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.455 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::concrete_polished" from "C:\Daz\shaders\iray\nvidia\concrete_polished.mdl".
2023-01-16 17:36:29.458 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(5853): Shape for material instance not found.
2023-01-16 17:36:29.458 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1645): Material not created: wire_027177148-10!
2023-01-16 17:36:29.465 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\mahogany_floorboards.png", no selector, pixel type "Rgb", 1024x1024x1 pixels, 1 miplevel.
2023-01-16 17:36:29.465 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\mahogany_floorboards_bump.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.466 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\mahogany_floorboards_spec.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.466 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::mahogany_floorboards" from "C:\Daz\shaders\iray\nvidia\mahogany_floorboards.mdl".
2023-01-16 17:36:29.469 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(5853): Shape for material instance not found.
2023-01-16 17:36:29.469 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1645): Material not created: wire_027177148-13!
2023-01-16 17:36:29.473 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(5853): Shape for material instance not found.
2023-01-16 17:36:29.473 [WARNING] :: ..\..\..\..\..\src\sdksource\fileinput\dzassetdaz.cpp(1645): Material not created: wire_027177148-15!
2023-01-16 17:36:29.490 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\white_marble.png", no selector, pixel type "Rgb", 1024x1024x1 pixels, 1 miplevel.
2023-01-16 17:36:29.490 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::marble_white" from "C:\Daz\shaders\iray\nvidia\marble_white.mdl".
2023-01-16 17:36:29.567 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\walnut.png", no selector, pixel type "Rgb", 1024x1024x1 pixels, 1 miplevel.
2023-01-16 17:36:29.567 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\walnut_bump.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.567 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\walnut_spec.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.568 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::walnut_semi_gloss" from "C:\Daz\shaders\iray\nvidia\walnut_semi_gloss.mdl".
2023-01-16 17:36:29.588 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\carpet.png", no selector, pixel type "Rgb", 1024x987x1 pixels, 1 miplevel.
2023-01-16 17:36:29.588 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\carpet_bump_normal.png", no selector, pixel type "Rgb", 512x512x1 pixels, 1 miplevel.
2023-01-16 17:36:29.589 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::carpet_berber_white" from "C:\Daz\shaders\iray\nvidia\carpet_berber_white.mdl".
2023-01-16 17:36:29.620 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\grunge_d.jpg", no selector, pixel type "Rgb", 2048x2048x1 pixels, 1 miplevel.
2023-01-16 17:36:29.620 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\grunge_b.jpg", no selector, pixel type "Rgb", 2048x2048x1 pixels, 1 miplevel.
2023-01-16 17:36:29.621 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\brushed_full_contrast.jpg", no selector, pixel type "Rgb", 2048x2048x1 pixels, 1 miplevel.
2023-01-16 17:36:29.621 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\brushed_a.jpg", no selector, pixel type "Rgb", 2048x2048x1 pixels, 1 miplevel.
2023-01-16 17:36:29.621 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::metal_examples" from "C:\Daz\shaders\iray\nvidia\metal_examples.mdl".
2023-01-16 17:36:29.664 Iray [INFO] - IMAGE:IO ::   1.0   IMAGE  io   info : Loading image "C:\Daz\shaders\iray\resources\cp_05_variation_2_57.jpg", no selector, pixel type "Rgb", 1536x1536x1 pixels, 1 miplevel.
2023-01-16 17:36:29.665 Iray [INFO] - SCENE:IO ::   1.0   SCENE  io   info : Loading BSDF measurement "C:\Daz\shaders\iray\resources\cp_05_average.mbsdf", reflection: type "Rgb", res. theta 45, res. phi 90, transmission: none
2023-01-16 17:36:29.666 Iray [INFO] - MDLC:COMPILER ::   1.0   MDLC   comp info : Loading module "::nvidia::carpet_measured" from "C:\Daz\shaders\iray\nvidia\carpet_measured.mdl".
2023-01-16 17:36:29.677 [INFO] :: Resolving legacy figures...
2023-01-16 17:36:29.677 [INFO] :: Sorting property groups...
2023-01-16 17:36:29.678 [INFO] :: Setting up follow targets...
2023-01-16 17:36:29.678 [INFO] :: Finished asset load (open): 0m 1.873s - /Scenes/Layla/Layla's VIP Lounge/Layla's Strip Club VIP Lounge (Brighter Lights).duf


 


Thanks in advance for the help! :(


ExGemini attached the following image(s):
Table01.jpg
Table02.JPG
TheBitterGent  
#2 Posted : Tuesday, January 17, 2023 3:12:55 AM(UTC)
TheBitterGent

Rank: Advanced Member

Joined: 11/5/2017(UTC)
Posts: 237

Thanks: 51 times
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I think the previous outcome was it needs a UV wrap/rewrap.
https://www.renderotica....spx?g=posts&t=257695
ExGemini  
#3 Posted : Tuesday, January 17, 2023 11:13:43 AM(UTC)
ExGemini

Rank: Newbie

Joined: 5/11/2015(UTC)
Posts: 5

Originally Posted by: TheBitterGent Go to Quoted Post
I think the previous outcome was it needs a UV wrap/rewrap.
https://www.renderotica....spx?g=posts&t=257695


Gotta love when products are released broken and never fixed.


Is there a way to request a refund for the product? I bought it just a day or two ago.


Absinthe  
#4 Posted : Tuesday, January 17, 2023 7:50:20 PM(UTC)
Absinthe

Rank: Advanced Member

Joined: 9/15/2012(UTC)
Posts: 580

Thanks: 22 times
Was thanked: 152 time(s) in 103 post(s)

We have disabled the product while the vendor works on a fix. Please be patient.


 


thanks!


Absinthe


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