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Why does this message appear?
Rank: Newbie
Joined: 11/5/2015(UTC) Posts: 2
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When I use paypal, this message appear.
Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
Line 1017:
Line 1018: //Load the payment section
Line 1019: this.ShoppingCartControl.LoadStep(this.ShoppingCartControl.CurrentStepIndex+1);
Line 1020:
Line 1021: }
Source File: c:\CGBytesLive\cgbytes\WebRoot\CGBytes\CMSModules\Ecommerce\Controls\ShoppingCart\ShoppingCartPreview.ascx.cs Line: 1019
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
CMS.EcommerceProvider.ShoppingCart.LoadStep(ShoppingCartStep stepControl) +144
CGBytes_CMSModules_Ecommerce_Controls_ShoppingCart_ShoppingCartPreview.btnbeforeOrder_Click(Object sender, EventArgs e) in c:\CGBytesLive\cgbytes\WebRoot\CGBytes\CMSModules\Ecommerce\Controls\ShoppingCart\ShoppingCartPreview.ascx.cs:1019
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +11758367
System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +149
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5027
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3429.0
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Rank: Administration
Joined: 12/23/2019(UTC) Posts: 205
Thanks: 54 times Was thanked: 241 time(s) in 113 post(s)
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We have been experiencing an issue in our Checkout system that has been causing issues in other parts of the website as well and we are aware of it and working on cleaning up the code causing the problem. We apologize for the inconvenience that it may have caused everyone affected. Anyone who was trying to process an order overnight this morning would have run into this issue. We have it up and running now and we are verifying our code to make sure it doesn't occur again.
Again, I'd like to extend our apologies for this issue.
RangerRabbit Renderotica Management
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Rank: Newbie
Joined: 11/5/2015(UTC) Posts: 2
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Alright, just some technological error, I see. it worked now so thanks for letting me know.
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