Rank: Administration
Joined: 1/14/2020(UTC) Posts: 78
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We did a code update overnight last night and it has caused some permission issues with the Galleries. We are experiencing problems with Premier Galleries mainly, but there are issues with some member galleries as well. We have our programming team working on the problem and hope to have a resolution in the next 24 hours. We apologize for the inconvenience, but we will continue to work on this until it has been resolved. Edited by moderator Tuesday, December 28, 2021 1:55:51 PM(UTC)
| Reason: Issue resolved CGBytes Management / Renderotica Management
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 6 users thanked CGBytesMgmt for this useful post.
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Rank: Advanced Member
Joined: 6/27/2021(UTC) Posts: 382
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Thank you for all your hard work. It's not Art, it's Jim.
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Rank: Advanced Member
Joined: 3/28/2021(UTC) Posts: 149
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Yes, I agree with James is James. Thanks for the hard work at Christmas.
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Rank: Member
Joined: 3/14/2013(UTC) Posts: 10
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Looks like it's mainly/only older postings where I get access denied. Stuff imported in the new database with the wrong access settings? Just guessing here...
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Rank: Advanced Member
Joined: 6/27/2021(UTC) Posts: 382
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It’s strange. For me, it is only images with comments that I can’t see (I get access demied) - it doesn’t seem to matter how old or new the image is, if it has comments I can’t can’t see it except for the gallery thumbnail. If there are no comments I can see the full size image. It doesn’t matter whose image it is, either. This is the member gallery. However there’s a new menu (well I have never seen it before) that shows the comments made on my images without showing the image. I’m sure this isn’t news to anyone. It's not Art, it's Jim.
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Rank: Advanced Member
Joined: 6/27/2021(UTC) Posts: 382
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I noticed that if one selects an image without comments and then goes to the bottom of the page one can click on the slideshow link and see the images regardless of their comment status. You can't see the descriptions but at least you can see the images. I hope this is helpful. It's not Art, it's Jim.
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Rank: Advanced Member
Joined: 9/15/2012(UTC) Posts: 393
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It's working now. They've fixed it.
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 1 user thanked Masterstroke for this useful post.
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Rank: Administration
Joined: 12/23/2019(UTC) Posts: 290
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It would appear that we have resolved the issue with the Galleries. If anyone is still having an issue with access or has missing images, contact me directly with a PM (Private Message) from your Mailbox. RangerRabbit Renderotica Management
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 3 users thanked RangerRabbit for this useful post.
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