View Full Version : Also have problem with staying logged in
rbdragon
05-03-2010, 06:42 PM
Every time I log in to the store, it tells me that I am logged in. But every time I try to go to another page, I do not remain logged in. This makes it rather difficult to purchase anything as it empties my cart each time it logs me as not in when the page changes. Why is your shopping site doing this to me, when the forum site doesn't? I would like to purchase from your site, but can't as it won't let me stay logged in long enough to do so.
Just in case you think it's a case of mistaken id's with the forum, I can log into the forum just fine. I even tried to create another store login to see if my old one was just bugged, but the same thing occurs with it. :(
noelr
05-03-2010, 07:08 PM
It's some sort of cookie problem (not being retained properly) so check any AV and/or firewall software for settings that might be responsible, e.g. white list renderotica.com if you have strict settings for tracking cookies.
Browser, OS and other details would help tracking down where the problem is.
DTHUREGRIF
05-04-2010, 01:00 AM
Every time I log in to the store, it tells me that I am logged in. But every time I try to go to another page, I do not remain logged in. This makes it rather difficult to purchase anything as it empties my cart each time it logs me as not in when the page changes. Why is your shopping site doing this to me, when the forum site doesn't? I would like to purchase from your site, but can't as it won't let me stay logged in long enough to do so.
Just in case you think it's a case of mistaken id's with the forum, I can log into the forum just fine. I even tried to create another store login to see if my old one was just bugged, but the same thing occurs with it. :(
Also, are you sure you are logged in? The store will recognize you by name from cookies when you come back, but you are probably not logged in. It always logs you out after an hour or so of non-activity.